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Event Tix support

How can we help?

Contact us about a refund, payment, ticket, event or account problem. We will review your request and reply by email.

Refunds are based on the ticket subtotal only. The Event Tix service fee is not refundable for customer-requested refunds.

A refund request is not available within 24 hours of an event start. Include your order reference so we can investigate quickly.

Prefer email? Write to support@eventtix.com.ng.

Read the refund terms

Send us a message

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Required for refund complaints; optional for other questions.

Please include the details that will help us investigate.

Do not include card numbers, passwords or other sensitive payment credentials.